Log Zero VPN, Internet Privacy Made Easy

Privacy Statement

Log Zero, LLC, is a Delaware limited liability company (“Log Zero”, “we”, “us”, “our”). We take your privacy and security seriously and provide this Privacy Statement to detail the ways in which your personal information is managed when using logzero.com and related web, mobile and software programs and applications, including our virtual private network (VPN) (collectively, the “Services”).

We reserve the right to update this Privacy Statement at any time. If we update it, we will alert registered users via email.

While users are not required to provide any identifiable (“PII”) information to browse our Site, but to use and subscribe to our Services, user must create an account and register on our platform. This is primarily to maintain an active subscription on our platform.

Now, before we provide details of information collected, this is what we DO NOT do:

  1. We do not log any traffic data
  2. We do not log user's browsing history
  3. We do not throttle your connection
  4. We do not share your data with any external organization

Through your use of our Services, we collect the following information in order to assist us in providing our Services, improving Log Zero Services, providing you with better customer and technical support, and ensuring that we are in compliance with any applicable legal and law enforcement requirements. The information we collect from you is as follows:

  1. Registration – We request your email address during the time of account creation which acts as your login username.
  2. Support – When support tickets are created with Log Zero Privacy Concierge team, we will collect data that you choose to share with us and would be stored in our 3rd party ticketing system (HubSpot) for triaging reported issue.
  3. Payment – We at Log Zero rely on 3rd parties to process CC payment transactions.

Your privacy is our top priority. We will not share your personal information except in the following circumstances:

  1. We may share your personal information upon a specific request by you.
  2. We may share your personal information with law enforcement or other applicable authoritative agencies if we are required to do so by law or regulation.

As with every online service, we cannot guarantee the safety or security of your personal information.

You must be at least 13 years old to use our Services. In addition, we do not knowingly provide services of any kind to children under the age of 13, nor do we market to children under this age. In the event that you believe a child younger than 13 is using our services, please contact us immediately.

Log Zero is based in the United States. You hereby understand, acknowledge, and agree that by accessing Log Zero or the Services offered by Log Zero, your information is managed as described in this Privacy Statement. We may be required to transmit this information outside of your resident jurisdiction, If you have any questions or concerns regarding the terms included herein, or any other inquiries related to how we collect, manage, or store data, please contact us at privacy@logzero.com.